- Return window is open for 7 days from the date of delivery
- If return request is due to no fault of the creator, then the buyer might be asked to bear the transaction & return shipping cost or asked to courier it themselves if courier services are not available.
- Kindly ensure while returning, Buyer to return the product in original packaging and pack securely like received. If the product received in damaged condition by the creator then damage cost to the product might be borne by the Buyer.
- Returns for intimate products will not be accepted due to hygiene reasons
- Refunds to be processed post the product has been received by the creator. Refunds usually take 6-8 working days to process
- Kindly ensure Buyer to read the returns info for each product carefully, they are mentioned on the product page under Shipping & Returns tab. Above mentioned is only generic returns policy, some products/creators might include additional returns information to their offering. We urge you to read returns & shipping information for each offering before purchasing.
- Products bought from NGO’s under ‘Shop for a cause’ initiative by Fufuh; Returns cost of logistics and transaction will be borne by the buyer.
Fill the form below to file your return request: We will revert to your request ASAP within 24 to 48 hours
(Return request will not be taken or discussed over call)